Effective Date: July 5, 2025
These Terms of Service ("Terms") govern your access to and use of the website located at www.dealermate.ca (the "Website") and the login-accessible portions of our Automation Systems and Services (the "Service") provided by DealerMate ("Company," "we," "us," or "our"), a sole proprietorship operating out of London, Ontario, Canada.
By accessing or using the Website, or by logging into any part of the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website or the Service.
1.1. No Direct Sign-Up: Please note that direct user sign-up for our Service is not available through the Website. Access to our Automation Systems and Services, including the creation of user accounts and custom agents, is provided manually by DealerMate after a separate engagement process, typically involving forms, direct communication, and a formal Service Agreement.
1.2. Client Onboarding: If you are a client of DealerMate, your use of the specific Automation Systems and Services is primarily governed by the separate Service Agreement executed between you and DealerMate. These Terms govern your general use of the Website and your access to the login portal for the Service.
2.1. Account Provision: User accounts for accessing the Service are created and provided by DealerMate to authorized clients and their designated personnel. You will receive login credentials directly from us.
2.2. Account Security: You are responsible for maintaining the confidentiality of your login credentials (username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. DealerMate cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
2.3. Accurate Information: You agree to provide accurate, current, and complete information as requested by DealerMate for account setup and maintenance.
3.1. Permitted Use: You may use the Website for lawful purposes only and in accordance with these Terms. You agree not to use the Website:
3.2. Prohibited Actions: You agree not to:
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by DealerMate, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally permitted by the Website's functionality.
The collection, use, storage, and protection of any personal information or client-specific data processed through our Service are governed by our Privacy Policy and the specific terms of your Service Agreement. By using our Website and Service, you acknowledge that you have read and understood our Privacy Policy.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
YOUR USE OF THE WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER DealerMate NOR ANY PERSON ASSOCIATED WITH DealerMate MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL DealerMate, ITS OWNER(S), EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
You agree to defend, indemnify, and hold harmless DealerMate, its owner(s), employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, any use of the Website's content, services, and products other than as expressly authorized in these Terms.
The Website may contain links to third-party websites or services that are not owned or controlled by DealerMate. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that DealerMate shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the courts of the Province of Ontario, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
To ask questions or comment about these Terms of Service, contact us at:
DealerMate Email: support@dealermate.ca
Website:
www.dealermate.ca
Last updated: July 5, 2025
